1. Who we are
This website is operated by Enchantive Asia, a destination management company based in Bangkok, Thailand. Our address is RASA TWO, Level 18, 1818, Petchaburi Road, Makkasan, Ratchathewi, Bangkok 10400, Thailand. You can contact us at info@enchantiveasia.com.
2. Information we collect
We collect the information you choose to give us when you send an enquiry through our contact form or by email or phone: your name, email address, phone number, the service you are interested in, preferred dates, number of guests and any message you write.
Like most websites, our hosting provider may automatically record technical information such as IP address, browser type and pages visited, for security and to keep the site running.
3. How we use your information
- To reply to your enquiry and prepare proposals for the services you ask about.
- To arrange and manage travel, events and related services you request.
- To keep our website secure and to understand how it is used.
- To meet our legal and accounting obligations.
4. Sharing your information
We share personal information only where needed to deliver the services you request, for example with hotels, venues, transport providers and other suppliers, or where the law requires it. We do not sell your personal information.
5. Cookies and analytics
At the time of writing this website does not set advertising cookies. If analytics or other cookies are added, this section will be updated and, where required, your consent will be requested.
6. Retention and security
We keep enquiry information only for as long as needed for the purposes above or as required by law, and we use reasonable technical and organisational measures to protect it.
7. Your rights
Subject to applicable law, including Thailand's Personal Data Protection Act, you may ask to access, correct or delete your personal information, or to object to or restrict how we use it. To make a request, email us at info@enchantiveasia.com.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.